Knowledge Management
Measuring the ROI of Knowledge Management Initiatives: Metrics, Models, and Evidence

Senior Lecturer in Technology Management
Technology governance, knowledge systems, and postgraduate learning analytics
I build technology management research from workflow mapping, stakeholder interviews, platform audit trails, and competency evidence. My writing translates these methods into practical guidance for postgraduate learners, showing how governance, knowledge repositories, analytics, and academic partnerships can be assessed step by step within Hong Kongβs digitally transforming higher education environment.












